Open-Loop Processes versus Closed-Loop Processes

If it can be modeled it can be designed to be robust

I’ve done a fair amount of business process re-engineering over the course of my career and the single biggest problem I find is always the same: open-loop business processes.

To illustrate the point I’m going to talk about a large pharma organization that will remain nameless to spare people’s blushes. Their problem was that they were paying taxes on hundreds of millions of…

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Allan Milne Lees

Allan Milne Lees

Anyone who enjoys my articles here on Medium may be interested in my books Why Democracy Failed and The Praying Ape, both available from Amazon.

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